Help center
How can we help?
Step-by-step guides for hosts, from your first event to the recap video.
Browse by topic
Getting started
Set up your first wall in minutes, from sign-up to the big day.
- How Pixloud works
- Create your account and sign in
- Create your first event
- Draft, Active and Ended: open and close sharing
Guests and sharing
QR codes, table cards, and what guests see on their phones.
- Your guest link, QR code and 6-character code
- Event photo sharing without an app
- Print table cards and signs
- How guests share photos, videos, voice notes and messages
The live wall
Put the wall on any screen, and make it look like your event.
- Show the wall on a TV, projector or LED screen
- Show the wall on your TV: Samsung, LG, Fire TV, Apple TV and more
- Choose a wall theme and layout
- Add your logo and colours (Brand templates)
Approving posts
Approve posts from your phone, and share the job with helpers.
- Approve, reject and feature posts
- Invite people to help approve
- Talk to your team during the event
- Check wording flags and blocked words
After the event
Download everything, make a recap video, keep the memories.
- Download all photos, videos and messages
- Share a digital album with your guests
- Make a Moments recap video
- Your voice guestbook
Plans and billing
Plans, upgrades, coupons, invoices and refunds.
- Venue walls: an always-on wall for your café or venue
- Plans and what each includes
- Upgrade an event (even mid-event)
- Monthly plans: Studio, Agency 10 and Agency 20
Partners and resellers
Earn commission or sell Pixloud under your own brand.
- Partner program: earn 20% commission
- Reseller program: sell Pixloud as your own
- Reseller branding and white-label
Account, privacy and safety
Your account, your data, reporting a post and getting help.
- Your account: name and password
- Download or delete your data
- Report a photo or ask for removal
- Get help from a person
Still need help?
Real people, usually within a working day, and much faster during live events.
